About Us
Reserving is Easy:
Reserving is Easy: Simply call for a quote or proposal. If you decide to reserve one or more items, please ask to make a reservation. We will require a valid credit card to hold your reservation. Your card will not be charged and is held for deposit until items are returned. If we become fully booked for a specific item which you have reserved, we will call you to confirm your reservation. Upon confirmation, you will be asked to pay a non-refundable 100% deposit for the total rental of that item. All tent, canopy, and dance floor reservations do require a 25% non-refundable deposit.
Making a Payment:
We ask for payment in full two weeks prior to your event for orders over $500. For all other orders, payment is required at the time of rental or before delivery. We have a 96-hour cancellation policy. All items cancelled with less than 96 hours notice are subject to a 50% restocking fee.
The Delivery:
Party Place offers delivery and pick-up services. Standard delivery consists of delivering the rented items to a nearby (25 feet) ground level site, outside the rear of our truck. If we need to move items or set up a venue, we will bill at an hourly rate per person. We will work to meet you delivery needs; however scheduling will be done the week of your event and times are subject to change. Please note that we do guarantee that all items will be delivered to your event well in advance of your event.We will provide you with a full detail of our policies and procedures with any reservation.
